GCVA Consumer Report October 2023

See top-line findings below:

• 2023 retail forecast raised to 4.4% but growth to drop to 2.5% in 2024 as inflation falls 

• Gifting sees year-on-year decline in those purchasing...however, gift cards outperform physical gifts  

• Year-on-year drop in purchasing via work programmes 

• Digital gift cards continue to outperform physical gift cards

• Multi-store gift cards see strong performance over September 

• Experience gift cards bounce back over September